Some of the Helpline’s callers require longer conversations than the Helpline can accommodate. In these cases, 12th Step Volunteers are reached out to for assistance. The Helpline Volunteer who is on “duty” will reach out to someone from our list to see if they would be interested in contacting the caller for further assistance. If you would like to be a 12 Step Volunteer, please sign up. This list is password-protected and only available to those who volunteer for the Helpline. You can change your information at any time.